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17 things McDonald’s employees won’t tell you

Different locations have their own rules and policies. But generally speaking, here’s what people working at those famous golden arches wish you knew.

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1. You can pay less for your favourite meal
1. You can pay less for your favourite meal
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Everyone has their own take on what happens behind the counter, or even how to 'hack' the menu. Staff think saving big on your favourite Mickey D’s order isn’t rocket science.

Try ordering a sausage muffin and a side of eggs to make a cheaper version of the Sausage Egg McMuffin.

Other menu hacks: A sundae with a McFlurry topping is cheaper than a McFlurry, and ordering any sauce on the side is free of charge. 

Ever wondered what’s really going on behind closed doors when it comes to how your food is produced? People in the know share some hard facts and instructive opinions.

2. The ice cream machine really does break down
2. The ice cream machine really does break down
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No, we’re not lying - there is a reason why it seems the ice cream machines are always broken.

If the mixes for McFlurries and milkshakes are poured in the wrong sections, the entire machine could be out of commission for the day.

You might be better off ordering a drink instead. Or you can go home and make this delicious blackberry ripple ice cream in a snap.

3. There is no official “secret menu”
3. There is no official “secret menu”
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If you ask for an off-the-menu item, the staff might not know how to make it.

Just tell us exactly what you want and we will whip up almost anything we have the ingredients for.

Everyone has their own hacks for fast food these days. As long as they don't include these weird food combinations, it's all good

4. Know your order before you reach the register
4. Know your order before you reach the register
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If you’ve been standing in a long line, be ready to order when it’s your turn.

Your indecisiveness can be a major inconvenience for us - not to mention the other customers waiting behind you in line.

Just remember your manners and be curteous. Get frustrated easily? Test your resolve with these 7 common real-life situations and see how you would react.

5. Drive-throughs can’t serve you on foot
5. Drive-throughs can’t serve you on foot
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Same goes for customers on bicycles and electric scooters.

According to McDonald’s policy, the restaurant can only serve people who are driving a motorised vehicle in the drive-thru lane.

Trust us, it’s for your own safety. 

A lot goes on in the drive-through. Take a look at the weirdest things fast-food workers have seen while working a window, from the confusing to the downright creepy.

6. You might pay more for certain ingredients
6. You might pay more for certain ingredients
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Ordering double lettuce and double cheese on your Big Mac, for example, will cost you extra.

You need worry about the hidden costs when eating out with our six money hacks that will save you a fortune on your next grocery bill.

7. Bring cash
7. Bring cash
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Craving McDonald’s at 2 a.m.?

Make sure you have cash on hand.

Because the 24-hour locations must restart their cash register systems every night, there is always a certain time period when they can only accept cash.

Scrambling for cash? A clever way to build your savings account is to pretend you never had some of your money in the first place.

8. You can get creative with the sauce
8. You can get creative with the sauce
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You won’t always love the sauce that comes with your order.

But just ask us to substitute another sauce, instead - and don’t worry, we won’t charge you for it. 

Or maybe you can get creative with mayonnaise and bring your own condiment, sauce or topping.

9. We don’t wear gloves - but it’s sanitary
9. We don’t wear gloves - but it’s sanitary
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Rest assured that employees are required to wash their hands at least once an hour. 

Gloves, on the other hand, can harbor a lot more bacteria than our clean fingertips. 

10. Artisanal sandwiches are the most time-consuming item
10. Artisanal sandwiches are the most time-consuming item
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So be prepared to wait a little longer for your order. (The chicken alone takes an average of eight minutes to prepare!)

Same goes for Happy Meals; the toy, drink, and dessert take extra time to track down.

11. The egg McMuffins are made with real eggs
11. The egg McMuffins are made with real eggs
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We physically crack the shells and use special rings on the grill to make them perfectly round. 

12. You should always ask for a receipt
12. You should always ask for a receipt
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Certain people are paid to visit McDonald’s restaurants and rate their experiences online, and they are reimbursed for their purchase.

So if a customer asks for a receipt, we are more likely to serve that customer first and give them the freshest food.

13. It’s tougher to get hired than you think
13. It’s tougher to get hired than you think
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Although our jobs might seem easy, a surprising number of applicants are turned down in the hiring process. 

14. We’re not allowed to sit down…
14. We’re not allowed to sit down…
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Employees who work the drive-through window often remain standing for many hours at a time. All that standing can make our lower backs and feet ache.

15. …But we get great employee discounts
15. …But we get great employee discounts
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Working for the famous golden arches has its perks. Popular companies all give us sweet discounts.

16. Avoid apple pies and breakfast burritos…
16. Avoid apple pies and breakfast burritos…
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Since they’re among the least-ordered items on our menu, they can stay on the shelves for a long time.

Translation: They might not be as fresh as you think.

17. …But the beef is Grade A
17. …But the beef is Grade A
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This might surprise you, but our burgers are made of high-quality meat.

The only ingredients we add are salt and pepper. 

This article first appeared on RD.com



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