“This is my side…”
By starting out with this phrase, you are signalling to others that you acknowledge that their thoughts and feelings are just as valid as yours, and that you have an awareness of the fact that they may have perceived things differently than you. It’s important to keep calm during a conflict and make the effort to properly resolve it for others to be confident in their trust in you, and saying this invites others to share what is on their minds – respectfully.
“Can you give me a hand?”
Once you admit you’ve messed up, asking for someone else’s help will make you seem even more trustworthy to that person. A study in the journal Management Science found that participants rated others as more competent when they asked for help. This was especially true when the task was difficult, when the advisee seemed knowledgeable, and when the volunteer was asked personally. “In our research, we find that people are hesitant to ask for advice because they are afraid they will appear incompetent,” says study author Dr Wood Brooks. “This fear is misplaced. People view those who seek their advice as more competent than those who do not seek their advice.”
“What can I do to help?”
A simple question like this can do wonders to let someone know you’re on their side. Just as asking for help makes others see that you value their talents and skills, asking if others need help is crucial for them to see that you’re someone they can rely on. As a bonus, helping them out now might make them more likely to help you at a time when you really need it.