I was really pleased with my purchase of a new pair of shoes from a major retailer. About a week later, on a rainy day, I was in a rush and quickly grabbed my shoes from the rack and made my way into town. To my horror, I felt a wet sensation inside my right shoe – it was leaking.
I returned to the shop to complain about the leaking right shoe. At customer service, the assistant looked at both shoes and said, “Yes, sir, you’re correct – the right shoe leaks, but unfortunately only the left shoe was bought from this store.”
My apology was as swift as my departure.
